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The Help Desk team is available to provide assistance to parents, students and district staff. 

How Do I Contact the Help Desk?

Phone: 253-841-8600


Hours: 6:30 am to 4:00 pm, Monday-Friday. Closed weekends and holidays. 

Submit a Ticket (for students and staff)

Submit Web Form below (for parents and families)

Schedule an Appointment

We encourage customers to call the Help Desk or schedule an in-person appointment. If you arrive without an appointment, you may have to wait until other customers are served.

New Employees and Re-Hires

BEFORE scheduling an appointment to pick up your device, please call us at 253-841-8600 to verify your District account has been activated.

Technology Self-Serve