Maintenance Work Order System

These priorities will be used in processing work orders in the PSD #3 Operations Department. The priorities are intended to serve as a basis of common understanding between the divisions and their clients with respect to the level of service expectations.

• SAFETY PRIORITY: Requests where the immediate danger to the health, welfare, and safety of persons using the facility is serious and all breaches of building security. All fire or safety violations and repairs to fire safety systems or security systems (0 to 2 days completion goal).
   
• HIGH PRIORITY: Work left uncorrected will cause serious degradation to existing programs (0 to 7 days completion goal).
   
• MEDIUM PRIORITY: Maintenance work for an existing program, instructional, or building mechanical needs that can be held for short durations (0 to 45 days completion goal).
   
• LOW PRIORITY: Maintenance work identified as non-hazardous and/or non-disruptive to existing educational program (0 to 365 days completion goal).

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